Files
ihrm/helpdesk/urls.py
2025-08-18 12:41:46 +05:30

256 lines
8.6 KiB
Python

"""
urls.py
This module is used to map url path with view methods.
"""
from django.urls import path
from base.views import object_delete
from helpdesk import views
from helpdesk.cbv import department_managers, faq, pipeline, tags, ticket_type
from helpdesk.models import FAQ, FAQCategory, Ticket
urlpatterns = [
path("ticket-list/", ticket_type.TicketsListView.as_view(), name="ticket-list"),
path("ticket-nav/", ticket_type.TicketsNavView.as_view(), name="ticket-nav"),
path(
"ticket-create-form/",
ticket_type.TicketTypeCreateForm.as_view(),
name="ticket-create-form",
),
path(
"ticket-update-form/<int:pk>",
ticket_type.TicketTypeCreateForm.as_view(),
name="ticket-update-form",
),
path("faq-category-view/", views.faq_category_view, name="faq-category-view"),
# path("faq-category-create/", views.faq_category_create, name="faq-category-create"),
path(
"faq-category-create/",
faq.FaqCategoryCreateFormView.as_view(),
name="faq-category-create",
),
path(
"faq-category-update/<int:pk>/",
faq.FaqCategoryCreateFormView.as_view(),
name="faq-category-update",
),
# path(
# "faq-category-update/<int:id>/",
# views.faq_category_update,
# name="faq-category-update",
# ),
path(
"faq-category-delete/<int:id>/",
views.faq_category_delete,
name="faq-category-delete",
),
path("faq-category-search/", views.faq_category_search, name="faq-category-search"),
path(
"faq-view/<int:obj_id>/",
views.faq_view,
name="faq-view",
kwargs={"model": FAQCategory},
),
path(
"faq-create/<int:cat_id>/", faq.FaqCreateFormView.as_view(), name="faq-create"
),
# path("faq-create/<int:cat_id>/", views.create_faq, name="faq-create"),
path("faq-update/<int:pk>/", faq.FaqCreateFormView.as_view(), name="faq-update"),
# path("faq-update/<int:id>", views.faq_update, name="faq-update"),
path("faq-search/", views.faq_search, name="faq-search"),
path("faq-filter/<int:id>/", views.faq_filter, name="faq-filter"),
path("faq-suggestion/", views.faq_suggestion, name="faq-suggestion"),
path(
"faq-delete/<int:id>/",
views.faq_delete,
name="faq-delete",
),
# path("ticket-view/", views.ticket_view, name="ticket-view"),
path("ticket-view/", pipeline.TicketPipelineView.as_view(), name="ticket-view"),
path(
"ticket-pipeline-nav/",
pipeline.TicketPipelineNav.as_view(),
name="ticket-pipeline-nav",
),
path("get-ticket-tabs", pipeline.TicketTabView.as_view(), name="get-ticket-tabs"),
path("ticket-tab/", pipeline.TicketTabView.as_view(), name="ticket-tab"),
path("ticket-tab-list/", pipeline.TicketListView.as_view(), name="ticket-tab-list"),
path("ticket-tab-card/", pipeline.TicketCardView.as_view(), name="ticket-tab-card"),
# path("ticket-pipeline-view/", pipeline.TicketPipelineTabView.as_view(), name="ticket-pipeline-view"),
path(
"ticket-create",
ticket_type.TicketsCreateFormView.as_view(),
name="ticket-create",
),
# path("ticket-create", views.ticket_create, name="ticket-create"),
path(
"ticket-update/<int:pk>/",
ticket_type.TicketsCreateFormView.as_view(),
name="ticket-update",
),
# path("ticket-update/<int:ticket_id>", views.ticket_update, name="ticket-update"),
path("ticket-archive/<int:ticket_id>", views.ticket_archive, name="ticket-archive"),
path(
"change-ticket-status/<int:ticket_id>/",
views.change_ticket_status,
name="change-ticket-status",
),
path(
"ticket-status-change/<int:ticket_id>/",
views.ticket_status_change,
name="ticket-status-change",
),
path("ticket-delete/<int:ticket_id>", views.ticket_delete, name="ticket-delete"),
path("ticket-filter", views.ticket_filter, name="ticket-filter"),
path(
"ticket-detail/<int:ticket_id>/",
views.ticket_detail,
name="ticket-detail",
kwargs={"model": Ticket},
),
path(
"ticket-individual-view/<int:ticket_id>",
views.ticket_individual_view,
name="ticket-individual-view",
),
path(
"view-ticket-claim-request/<int:ticket_id>",
views.view_ticket_claim_request,
name="view-ticket-claim-request",
),
path("ticket-change-tag", views.ticket_update_tag, name="ticket-change-tag"),
path(
"ticket-change-raised-on/<int:ticket_id>",
views.ticket_change_raised_on,
name="ticket-change-raised-on",
),
path(
"ticket-change-assignees/<int:ticket_id>",
views.ticket_change_assignees,
name="ticket-change-assignees",
),
path("ticket-create-tag", views.create_tag, name="ticket-create-tag"),
path("remove-tag", views.remove_tag, name="remove-tag"),
path(
"view-ticket-document/<int:doc_id>",
views.view_ticket_document,
name="view-ticket-document",
),
path("comment-create/<int:ticket_id>", views.comment_create, name="comment-create"),
path("comment-edit/", views.comment_edit, name="comment-edit"),
path(
"comment-delete/<int:comment_id>/", views.comment_delete, name="comment-delete"
),
path("get-raised-on", views.get_raised_on, name="get-raised-on"),
path("claim-ticket/<int:id>", views.claim_ticket, name="claim-ticket"),
path(
"approve-claim-request/<int:req_id>",
views.approve_claim_request,
name="approve-claim-request",
),
path(
"tickets-select-filter",
views.tickets_select_filter,
name="tickets-select-filter",
),
path(
"tickets-bulk-archive", views.tickets_bulk_archive, name="tickets-bulk-archive"
),
path("tickets-bulk-delete", views.tickets_bulk_delete, name="tickets-bulk-delete"),
# path(
# "department-manager-create/",
# views.create_department_manager,
# name="department-manager-create",
# ),
path(
"settings/helpdesk-tag-list/",
tags.TagsListView.as_view(),
name="helpdesk-tag-list",
),
path(
"settings/helpdesk-tag-nav/",
tags.TagsNavView.as_view(),
name="helpdesk-tag-nav",
),
path(
"settings/create-helpdesk-tag/",
tags.TagsFormView.as_view(),
name="create-helpdesk-tag",
),
path(
"settings/update-helpdesk-tag/<int:pk>/",
tags.TagsFormView.as_view(),
name="update-helpdesk-tag",
),
path(
"department-manager-create/",
department_managers.DepartmentManagersFormView.as_view(),
name="department-manager-create",
),
path(
"settings/department-manager-list/",
department_managers.DepartmentManagersListView.as_view(),
name="department-manager-list",
),
path(
"settings/department-manager-nav/",
department_managers.DepartmentManagersNav.as_view(),
name="department-manager-nav",
),
path(
"department-manager-update/<int:dep_id>",
views.update_department_manager,
name="department-manager-update",
),
path(
"department-manager-update-view/<int:pk>/",
department_managers.DepartmentManagersFormView.as_view(),
name="department-manager-update-view",
),
path(
"department-manager-delete/<int:dep_id>",
views.delete_department_manager,
name="department-manager-delete",
),
path(
"update-priority/<int:ticket_id>",
views.update_priority,
name="update-priority",
),
path("ticket-type-view/", views.ticket_type_view, name="ticket-type-view"),
path("ticket-type-create", views.ticket_type_create, name="ticket-type-create"),
path(
"ticket-type-update/<int:t_type_id>",
views.ticket_type_update,
name="ticket-type-update",
),
path(
"ticket-type-delete/<int:t_type_id>",
views.ticket_type_delete,
name="ticket-type-delete",
),
path(
"department-manager-view/",
views.view_department_managers,
name="department-manager-view",
),
path(
"get-department-employee",
views.get_department_employees,
name="get-department-employee",
),
path(
"delete-ticket-document/<int:doc_id>",
views.delete_ticket_document,
name="delete-ticket-document",
),
path("load-faqs/", views.load_faqs, name="load-faqs"),
path(
"ticket-file-upload/<int:id>/",
views.ticket_file_upload,
name="ticket-file-upload",
),
]