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[FIX] HELPDESK: #935

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Horilla
2025-10-10 12:08:36 +05:30
parent 9a585a1588
commit aaf0f91972
2 changed files with 20 additions and 7 deletions
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13
helpdesk/templates/helpdesk/ticket/ticket_detail.html
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@@ -218,7 +218,7 @@
</a>
{% endif %}
{% if perms.helpdesk.delete_comment %}
<a href="{% url 'comment-delete' item.comment.id %}" type="button"
<a href="{% url " comment-delete" item.comment.id %}" type="button"
title="{% trans 'Delete' %}" class="oh-btn p-3">
<ion-icon name="trash-outline"></ion-icon>
</a>
@@ -308,8 +308,8 @@
<textarea name="comment" class="oh-helpdesk__chat-input oh-chat__main-input ps-5"
placeholder="Type something..."></textarea>
<button class="oh-btn oh-btn--chat oh-btn--chat-send" type="submit" onclick="validateComment(event)"
aria-label="Send Message"></button>
<button class="oh-btn oh-btn--chat oh-btn--chat-send" type="submit" id="sendMessageButton" onclick="validateComment(event)"
title="Send Message" aria-label="Send Message"></button>
</form>
<script>
$(document).ready(function () {
@@ -478,13 +478,12 @@
<span class="oh-helpdesk__card-title">{% trans "Documents" %}</span>
{% if perms.helpdesk.add_comment or request.user.employee_get == ticket.employee_id or request.user.employee_get in ticket.assigned_to.all %}
<div style="display:flex">
<form name="comment-form" action="{% url 'comment-create' ticket.id %}" method="POST"
enctype="multipart/form-data" class="oh-chat oh-chat__input-wrapper"
style="display: flex; align-items: center; gap: 10px;">
{% csrf_token %}
<input name="file" multiple="True" type="file" id="fileUpload" class="d-none" />
<!-- Attachment Button -->
<label for="fileUpload" aria-label="Attach Files"
class="oh-btn oh-btn--chat oh-btn--chat-attachments"
@@ -493,6 +492,10 @@
<span id="fileCount1" style="position: absolute; top: -6px; right: -6px; background-color: red; color: white; font-size: 12px; border-radius: 50%; padding: 2px 6px; min-width: 16px; text-align: center; display: none; "></span>
</label>
</form>
<button class="oh-btn oh-btn--chat oh-btn--chat-send" style="position: relative !important; cursor: pointer;" onclick="$('#sendMessageButton').click()"
title="File Upload" aria-label="File Upload">
</button>
</div>
{% endif %}
</div>
<div class="oh-helpdesk__card-body oh-scrollable-container">

14
helpdesk/templates/helpdesk/ticket/ticket_document.html
View File

@@ -2,13 +2,23 @@
<div class="d-flex justify-content-end">
<div class="oh-btn-group mb-4">
{% if document.file %}
<a
href="{{ document.file.url }}"
class="oh-btn oh-btn--success w-100 me-2"
target="_blank"
rel="noopener"
title="{% trans 'View' %}"
>
<ion-icon class="me-1" name="eye-outline"></ion-icon>
</a>
<a
href="data:{{ content_type }};base64,{{ file_content|base64_encode }}"
class="oh-btn oh-btn--info w-100"
download="{{document.file}}"
title="{% trans 'Download' %}"
><ion-icon class="me-1" name="download-outline"></ion-icon
></a>
>
<ion-icon class="me-1" name="download-outline"></ion-icon>
</a>
{% endif %}
</div>
</div>