[FIX] HELPDESK: Confirmation message for bulk operations not showing, group by for company is not showing

helpdesk/filter.py

@@ -107,5 +107,5 @@ class TicketReGroup:
         ("priority", "Priority"),
         ("tags", "Tags"),
         ("assigned_to", "Assigner"),
-        ("employee_id.employee_work_info.company_id", "Company"),
+        ("employee_id__employee_work_info__company_id", "Company"),
     ]

helpdesk/templates/helpdesk/faq/faq_category_nav.html

@@ -38,7 +38,7 @@
                 hx-get="{% url 'faq-search' %}?category=true"
                 hx-trigger="change delay:300ms"
                 onkeyup='$("#suggestion_box").show(); if ($(this).val() == "") {$("#suggestion_box").hide()}'
-				onfocusout = '$("#suggestion_box").hide()'
+				onfocusout = '$("#suggestion_box").fadeOut(500)'
                 hx-target="#faqCategoryList"
             />
             <div class="oh-autocomplete-suggestions" id="suggestion_box"></div>

helpdesk/views.py

@@ -1114,7 +1114,9 @@ def tickets_bulk_archive(request):
         ticket.is_active = is_active
         ticket.save()
     messages.success(request, _("The Ticket updated successfully."))
-    return HttpResponseRedirect(request.META.get("HTTP_REFERER", "/"))
+    previous_url = request.META.get("HTTP_REFERER", "/")
+    script = f'<script>window.location.href = "{previous_url}"</script>'
+    return HttpResponse(script)
 
 
 @login_required
@@ -1162,7 +1164,9 @@ def tickets_bulk_delete(request):
             )
         except ProtectedError:
             messages.error(request, _("You cannot delete this Ticket."))
-    return HttpResponseRedirect(request.META.get("HTTP_REFERER", "/"))
+    previous_url = request.META.get("HTTP_REFERER", "/")
+    script = f'<script>window.location.href = "{previous_url}"</script>'
+    return HttpResponse(script)
 
 
 @login_required