[FIX] HORILLA: Distutils dependancy removed

helpdesk/cbv/ticket_type.py

@@ -12,6 +12,7 @@ from django.utils.decorators import method_decorator
 from django.utils.translation import gettext_lazy as _
 
 from base.models import Attachment
+from employee.models import Employee
 from helpdesk.cbv.tags import DynamicTagsCreateFormView
 from helpdesk.filter import TicketTypeFilter
 from helpdesk.forms import TicketForm, TicketTypeForm
@@ -213,7 +214,25 @@ class TicketsCreateFormView(HorillaFormView):
                 employees = ticket.assigned_to.all()
                 assignees = [employee.employee_user_id for employee in employees]
                 assignees.append(ticket.employee_id.employee_user_id)
-                if hasattr(ticket.get_raised_on_object(), "dept_manager"):
+
+                if ticket.assigning_type == "individual":
+                    try:
+                        employee = Employee.objects.get(
+                            id=ticket.raised_on
+                        )  # adjust if raised_on stores badge_id etc.
+                        ticket.assigned_to.set([employee])
+                        ticket.save()
+                    except Employee.DoesNotExist:
+                        print(f"No employee found with identifier: {ticket.raised_on}")
+
+                employees = ticket.assigned_to.all()
+                assignees = [emp.employee_user_id for emp in employees]
+                assignees.append(ticket.employee_id.employee_user_id)
+
+                if (
+                    hasattr(ticket.get_raised_on_object(), "dept_manager")
+                    and not ticket.assigning_type == "individual"
+                ):
                     if ticket.get_raised_on_object().dept_manager.all():
                         manager = (
                             ticket.get_raised_on_object()

helpdesk/views.py

@@ -75,6 +75,10 @@ logger = logging.getLogger(__name__)
 # Create your views here.
 
 
+def strtobool(val):
+    return str(val).lower() in ("y", "yes", "t", "true", "on", "1")
+
+
 def strtobool(val):
     return str(val).lower() in ("y", "yes", "t", "true", "on", "1")
 

notifications/templatetags/notifications_tags.py

@@ -16,7 +16,7 @@ def notifications_unread(context):
     return user.notifications.unread().count()
 
 
-# notifications_unread = register.simple_tag(takes_context=True)(notifications_unread)
+notifications_unread = register.simple_tag(takes_context=True)(notifications_unread)
 
 
 @register.filter

notifications/views.py

@@ -1,7 +1,6 @@
 # -*- coding: utf-8 -*-
 """ Django Notifications example views """
 
-
 from django import get_version
 from django.contrib.auth.decorators import login_required
 from django.forms import model_to_dict