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[FIX] HELPDESK: Helpdesk department manager permission issye

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Horilla
2024-01-09 15:57:59 +05:30
parent d76823e0d1
commit 43313bca74
2 changed files with 14 additions and 10 deletions
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4
helpdesk/templates/helpdesk/ticket/ticket_list.html
View File

@@ -305,9 +305,9 @@
</div>
</div>
<div class="oh-sticky-table__td">
{% if ticket.assigned_to.all request.user.employee_get == ticket.employee_id %}
{% if ticket.assigned_to.all or request.user.employee_get == ticket.employee_id %}
<a
type="submit"
href="#"
class="oh-btn oh-btn--info w-100 oh-btn--disabled"
title="{% trans 'claim' %}"
>

20
helpdesk/views.py
View File

@@ -414,8 +414,9 @@ def ticket_create(request):
assignees = [employee.employee_user_id for employee in employees]
assignees.append(ticket.employee_id.employee_user_id)
if hasattr(ticket.get_raised_on_object(), 'dept_manager'):
manager = ticket.get_raised_on_object().dept_manager.all().first().manager
assignees.append(manager.employee_user_id)
if ticket.get_raised_on_object().dept_manager.all():
manager = ticket.get_raised_on_object().dept_manager.all().first().manager
assignees.append(manager.employee_user_id)
notify.send(
request.user.employee_get,
recipient=assignees,
@@ -526,8 +527,9 @@ def change_ticket_status(request,ticket_id):
assignees = [employee.employee_user_id for employee in employees]
assignees.append(ticket.employee_id.employee_user_id)
if hasattr(ticket.get_raised_on_object(), 'dept_manager'):
manager = ticket.get_raised_on_object().dept_manager.all().first().manager
assignees.append(manager.employee_user_id)
if ticket.get_raised_on_object().dept_manager.all():
manager = ticket.get_raised_on_object().dept_manager.all().first().manager
assignees.append(manager.employee_user_id)
notify.send(
request.user.employee_get,
recipient=assignees,
@@ -574,8 +576,9 @@ def ticket_delete(request, ticket_id):
assignees = [employee.employee_user_id for employee in employees]
assignees.append(ticket.employee_id.employee_user_id)
if hasattr(ticket.get_raised_on_object(), 'dept_manager'):
manager = ticket.get_raised_on_object().dept_manager.all().first().manager
assignees.append(manager.employee_user_id)
if ticket.get_raised_on_object().dept_manager.all():
manager = ticket.get_raised_on_object().dept_manager.all().first().manager
assignees.append(manager.employee_user_id)
notify.send(
request.user.employee_get,
recipient=assignees,
@@ -997,8 +1000,9 @@ def tickets_bulk_delete(request):
assignees = [employee.employee_user_id for employee in employees]
assignees.append(ticket.employee_id.employee_user_id)
if hasattr(ticket.get_raised_on_object(), 'dept_manager'):
manager = ticket.get_raised_on_object().dept_manager.all().first().manager
assignees.append(manager.employee_user_id)
if ticket.get_raised_on_object().dept_manager.all():
manager = ticket.get_raised_on_object().dept_manager.all().first().manager
assignees.append(manager.employee_user_id)
notify.send(
request.user.employee_get,
recipient=assignees,