from helpdesk.models import DepartmentManager def is_department_manager(request, ticket): """ Method used to find the user is a department manger of given ticket """ user_emp = request.user.employee_get if ticket.assigning_type == "job_position": job_position = ticket.get_raised_on_object() department = job_position.department_id elif ticket.assigning_type == "department": department = ticket.get_raised_on_object() else: return False return DepartmentManager.objects.filter( manager=user_emp, department=department ).exists()