From dcc85ef63807cf6092ba17bb118eb3b15ba5a59e Mon Sep 17 00:00:00 2001
From: Horilla <support@horilla.com>
Date: Tue, 16 Sep 2025 10:14:32 +0530
Subject: [PATCH] [UPDT] HELPDESK: Updated helpdesk form widgets

---
 helpdesk/forms.py | 34 +++++++++++++---------------------
 1 file changed, 13 insertions(+), 21 deletions(-)

diff --git a/helpdesk/forms.py b/helpdesk/forms.py
index 219619070..ef3935ca3 100644
--- a/helpdesk/forms.py
+++ b/helpdesk/forms.py
@@ -66,22 +66,16 @@ class FAQForm(ModelForm):
         exclude = ["is_active"]
         widgets = {
             "category": forms.HiddenInput(),
-            "tags": forms.SelectMultiple(
-                attrs={
-                    "class": "oh-select oh-select-2 select2-hidden-accessible",
-                    "onchange": "updateTag(this)",
-                }
-            ),
         }
 
     def __init__(self, *args, **kwargs):
-        """
-        Initializes the Ticket tag form instance.
-        If an instance is provided, sets the initial value for the form's .
-        """
+        """Initializes the FAQ form instance and adjusts the tags field."""
         super().__init__(*args, **kwargs)
-        self.fields["tags"].choices = list(self.fields["tags"].choices)
-        self.fields["tags"].choices.append(("create_new_tag", "Create new tag"))
+
+        if "tags" in self.fields:
+            self.fields["tags"].choices = list(self.fields["tags"].choices)
+            self.fields["tags"].widget.attrs.update({"onchange": "updateTag(this)"})
+            self.fields["tags"].choices.append(("create_new_tag", "Create new tag"))
 
 
 class TicketForm(ModelForm):
@@ -161,14 +155,6 @@ class TicketTagForm(ModelForm):
         fields = [
             "tags",
         ]
-        widgets = {
-            "tags": forms.SelectMultiple(
-                attrs={
-                    "class": "oh-select oh-select-2 select2-hidden-accessible",
-                    "onchange": "updateTag()",
-                }
-            ),
-        }
 
     def __init__(self, *args, **kwargs):
         """
@@ -177,7 +163,13 @@ class TicketTagForm(ModelForm):
         """
         super().__init__(*args, **kwargs)
         request = getattr(horilla_middlewares._thread_locals, "request", None)
-        if is_reportingmanager(request) or request.user.has_perm("base.add_tags"):
+
+        if (
+            request
+            and request.user.is_authenticated
+            and (is_reportingmanager(request) or request.user.has_perm("base.add_tags"))
+        ):
+            self.fields["tags"].widget.attrs.update({"onchange": "updateTag(this)"})
             self.fields["tags"].choices = list(self.fields["tags"].choices)
             self.fields["tags"].choices.append(("create_new_tag", "Create new tag"))