[ADD] HELPDESK: New app for ticket configurations

helpdesk/forms.py

@@ -0,0 +1,165 @@
+"""
+forms.py
+
+This module contains the form classes used in the application.
+
+Each form represents a specific functionality or data input in the 
+application. They are responsible for validating
+and processing user input data.
+
+Classes:
+- YourForm: Represents a form for handling specific data input.
+
+Usage:
+from django import forms
+
+class YourForm(forms.Form):
+    field_name = forms.CharField()
+
+    def clean_field_name(self):
+        # Custom validation logic goes here
+        pass
+"""
+from base.forms import ModelForm
+from base.models import Department, JobPosition
+from employee.models import Employee
+from helpdesk.models import Attachment, TicketType, FAQ,Ticket, FAQCategory, Comment
+from django import forms
+from django.template.loader import render_to_string
+
+
+class TicketTypeForm(ModelForm):
+
+    class Meta:
+        model = TicketType
+        fields = "__all__"
+
+
+class FAQForm(ModelForm):
+    class Meta:
+        model = FAQ
+        fields = "__all__"  
+        widgets={
+            'category':forms.HiddenInput(),            
+            'tags': forms.SelectMultiple(attrs={
+                'class': 'oh-select oh-select-2 select2-hidden-accessible',
+                'onchange': 'updateTag()',
+            }),
+        }
+
+    def __init__(self, *args, **kwargs):
+        """
+        Initializes the Ticket tag form instance.
+        If an instance is provided, sets the initial value for the form's .
+        """
+        super().__init__(*args, **kwargs)
+        self.fields["tags"].choices = list(self.fields["tags"].choices)
+        self.fields["tags"].choices.append(("create_new_tag", "Create new tag"))
+        
+
+class TicketForm(ModelForm):
+    deadline = forms.DateField(widget=forms.DateInput(attrs={"type": "date"}))
+
+    class Meta:
+        model = Ticket
+        fields = ["id","title", "employee_id","description", "ticket_type", "priority", "assigning_type" ,"raised_on", "deadline", "status", "tags",]
+        widgets = {
+        'raised_on': forms.Select(attrs={"class": "oh-select oh-select-2", "required": "true"}),
+        }
+    def as_p(self, *args, **kwargs):
+        """
+        Render the form fields as HTML table rows with Bootstrap styling.
+        """
+        context = {"form": self}
+        table_html = render_to_string("attendance_form.html", context)
+        return table_html
+
+# def get_updated_choices(assigning_type):
+#     new_choices =[
+#             ('', '---------'),
+#         ]
+#     if assigning_type:
+#         if assigning_type == 'department':
+#             # Retrieve data from the Department model and format it as a list of dictionaries
+#             departments = Department.objects.values('id', 'department')
+#             raised_on = [{'id': dept['id'], 'name': dept['department']} for dept in departments]
+#         elif assigning_type == 'job_position':
+#             jobpositions = JobPosition.objects.values('id','job_position')
+#             raised_on = [{'id': job['id'], 'name': job['job_position']} for job in jobpositions]
+#         elif assigning_type == 'individual':
+#             employees = Employee.objects.values('id','employee_first_name','employee_last_name')
+#             raised_on = [{'id': employee['id'], 'name': f"{employee['employee_first_name']} {employee['employee_last_name']}"} for employee in employees]
+
+#         new_choices = [
+#             (choice['id'], choice['name']) for choice in raised_on
+#             ]
+#         return new_choices
+
+class TicketTagForm(ModelForm):
+    class Meta:
+        model = Ticket
+        fields = ["tags",]
+        widgets = {
+            'tags': forms.SelectMultiple(attrs={
+                'class': 'oh-select oh-select-2 select2-hidden-accessible',
+                'onchange': 'updateTag()',
+            }),
+        }
+
+    def __init__(self, *args, **kwargs):
+        """
+        Initializes the Ticket tag form instance.
+        If an instance is provided, sets the initial value for the form's .
+        """
+        super().__init__(*args, **kwargs)
+        self.fields["tags"].choices = list(self.fields["tags"].choices)
+        self.fields["tags"].choices.append(("create_new_tag", "Create new tag"))
+        
+
+class TicketRaisedOnForm(ModelForm):
+    class Meta:
+        model = Ticket
+        fields = [
+            "assigning_type",
+            'raised_on'
+        ]
+        widgets = {
+            "raised_on":forms.Select(
+                attrs={"class": "oh-select oh-select-2", "required": "true"},
+            ),       
+        }
+
+class TicketAssigneesForm(ModelForm):
+    class Meta:
+        model = Ticket
+        fields = [
+            "assigned_to",
+        ]
+
+
+class FAQCategoryForm(ModelForm):
+    class Meta:
+        model = FAQCategory
+        fields = "__all__"  
+
+class CommentForm(forms.ModelForm):
+    class Meta:
+        model = Comment
+        fields = [
+            'comment',
+        ]
+        widgets = {
+            "employee_id":forms.HiddenInput()
+            
+        }
+
+class AttachmentForm(forms.ModelForm):
+    file = forms.FileField(widget = forms.TextInput(attrs={
+            "name": "file",
+            "type": "File",
+            "class": "form-control",
+            "multiple": "True",
+        }), label = "")
+    class Meta:
+        model = Attachment
+        fields = ['file','comment','ticket']