[ADD] HELPDESK: Added custom command to create faqs

helpdesk/horilla_faq_data.json

@@ -0,0 +1,56 @@
+{
+    "FAQ_CATEGORY": [
+        {
+            "title": "Leave",
+            "description": "FAQs related to leave are shown here"
+        },
+        {
+            "title": "Attendance",
+            "description": "FAQs related to attendance are shown here"
+        },
+        {
+            "title": "Employee",
+            "description": "FAQs related to employee are shown here"
+        },
+        {
+            "title": "Base",
+            "description": "FAQs related to base are shown here"
+        },
+        {
+            "title": "Recruitment",
+            "description": "FAQs related to recruitment are shown here"
+        }
+    ],
+    "FAQS": [
+        {
+            "category": "Leave",
+            "question": "How to create a leave request?",
+            "answer": "Click on My Leave Request > Select Leave Type > Fill out the form"
+        },
+        {
+            "category": "Attendance",
+            "question": "How to export work records?",
+            "answer": "Click on Work Records inside Attendance, filter the data and click on Export button"
+        },
+        {
+            "category": "Base",
+            "question": "How to create a shift request?",
+            "answer": "go to employee --> shift request --> create --> Fill out the form"
+        },
+        {
+            "category": "Recruitment",
+            "question": "How to add stage managers to an existing stage?",
+            "answer": "recruitment --> stage 3 dot --> edit --> managers"
+        },
+        {
+            "category": "Recruitment",
+            "question": "What is recruitment pipeline?",
+            "answer": "All the details about the recruitment, stage, and candidate can be controlled from here."
+        },
+        {
+            "category": "Employee",
+            "question": "How to create an Employee?",
+            "answer": "employee --> create --> Fill out the form"
+        }
+    ]
+}

helpdesk/management/commands/create_faqs.py

@@ -0,0 +1,58 @@
+import json
+from django.core.management.base import BaseCommand
+from helpdesk.models import FAQCategory, FAQ
+
+class Command(BaseCommand):
+    help = 'Create FAQ categories and FAQs from a JSON file'
+
+    def add_arguments(self, parser):
+        parser.add_argument(
+            'file_path', type=str, help='The path to the JSON file containing FAQ categories and FAQs'
+        )
+
+    def handle(self, *args, **kwargs):
+        file_path = kwargs['file_path']
+        
+        try:
+            with open(file_path, 'r') as file:
+                data_dict = json.load(file)
+
+                faq_categories = data_dict.get('FAQ_CATEGORY', [])
+                faqs = data_dict.get('FAQS', [])
+
+                for category_data in faq_categories:
+                    title = category_data.get('title')
+                    description = category_data.get('description')
+                    category, created = FAQCategory.objects.get_or_create(
+                        title=title, defaults={'description': description}
+                    )
+                    if not created:
+                        category.description = description
+                        category.save()
+
+                for faq_data in faqs:
+                    category_title = faq_data.get('category')
+                    question = faq_data.get('question')
+                    answer = faq_data.get('answer')
+
+                    try:
+                        category = FAQCategory.objects.get(title=category_title)
+                    except FAQCategory.DoesNotExist:
+                        self.stdout.write(self.style.ERROR(f'Category "{category_title}" does not exist. Skipping FAQ: {question}'))
+                        continue
+
+                    FAQ.objects.get_or_create(
+                        question=question,
+                        defaults={
+                            'answer': answer,
+                            'category': category,
+                        }
+                    )
+                self.stdout.write(self.style.SUCCESS('Successfully created FAQs and FAQ categories.'))
+
+        except FileNotFoundError:
+            self.stdout.write(self.style.ERROR(f'File not found: {file_path}'))
+        except json.JSONDecodeError as e:
+            self.stdout.write(self.style.ERROR(f'Invalid JSON format: {e}'))
+        except Exception as e:
+            self.stdout.write(self.style.ERROR(f'Error: {e}'))