nestict/ihrm
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

[UPDT] BASE: Updated modules with translation

Browse Source
This commit is contained in:
Horilla
2025-12-23 15:06:33 +05:30
parent 6f82c23844
commit 3033319a12
11 changed files with 72 additions and 85 deletions
Download Patch File Download Diff File Expand all files Collapse all files

61
helpdesk/models.py
View File

@@ -5,8 +5,7 @@ from django import apps
from django.db import models
from django.db.models.signals import post_delete, post_save
from django.forms import ValidationError
from django.utils.translation import gettext as _
from django.utils.translation import gettext_lazy as trans
from django.utils.translation import gettext_lazy as _
from base.horilla_company_manager import HorillaCompanyManager
from base.models import Company, Department, JobPosition, Tags
@@ -17,32 +16,31 @@ from horilla_audit.methods import get_diff
from horilla_audit.models import HorillaAuditInfo, HorillaAuditLog
PRIORITY = [
("low", trans("Low")),
("medium", trans("Medium")),
("high", trans("High")),
("low", _("Low")),
("medium", _("Medium")),
("high", _("High")),
]
MANAGER_TYPES = [
("department", trans("Department")),
("job_position", trans("Job Position")),
("individual", trans("Individual")),
("department", _("Department")),
("job_position", _("Job Position")),
("individual", _("Individual")),
]
TICKET_TYPES = [
("suggestion", trans("Suggestion")),
("complaint", trans("Complaint")),
("service_request", trans("Service Request")),
("meeting_request", trans("Meeting Request")),
("anounymous_complaint", trans("Anonymous Complaint")),
("others", trans("Others")),
("suggestion", _("Suggestion")),
("complaint", _("Complaint")),
("service_request", _("Service Request")),
("meeting_request", _("Meeting Request")),
("anounymous_complaint", _("Anonymous Complaint")),
("others", _("Others")),
]
TICKET_STATUS = [
("new", trans("New")),
("in_progress", trans("In Progress")),
("on_hold", trans("On Hold")),
("resolved", trans("Resolved")),
("canceled", trans("Canceled")),
("new", _("New")),
("in_progress", _("In Progress")),
("on_hold", _("On Hold")),
("resolved", _("Resolved")),
("canceled", _("Canceled")),
]
@@ -76,11 +74,9 @@ class DepartmentManager(HorillaModel):
class TicketType(HorillaModel):
title = models.CharField(max_length=100, unique=True, verbose_name=trans("Title"))
type = models.CharField(
choices=TICKET_TYPES, max_length=50, verbose_name=trans("Type")
)
prefix = models.CharField(max_length=3, unique=True, verbose_name=trans("Prefix"))
title = models.CharField(max_length=100, unique=True, verbose_name=_("Title"))
type = models.CharField(choices=TICKET_TYPES, max_length=50, verbose_name=_("Type"))
prefix = models.CharField(max_length=3, unique=True, verbose_name=_("Prefix"))
company_id = models.ForeignKey(
Company, null=True, editable=False, on_delete=models.PROTECT
)
@@ -90,20 +86,23 @@ class TicketType(HorillaModel):
return self.title
class Meta:
verbose_name = trans("Ticket Type")
verbose_name_plural = trans("Ticket Types")
verbose_name = _("Ticket Type")
verbose_name_plural = _("Ticket Types")
class Ticket(HorillaModel):
title = models.CharField(max_length=50)
employee_id = models.ForeignKey(
Employee, on_delete=models.PROTECT, related_name="ticket", verbose_name="Owner"
Employee,
on_delete=models.PROTECT,
related_name="ticket",
verbose_name=_("Owner"),
)
ticket_type = models.ForeignKey(
TicketType,
on_delete=models.PROTECT,
verbose_name=trans("Ticket Type"),
verbose_name=_("Ticket Type"),
)
description = models.TextField(max_length=255)
priority = models.CharField(choices=PRIORITY, max_length=100, default="low")
@@ -246,9 +245,9 @@ class Attachment(HorillaModel):
class FAQCategory(HorillaModel):
title = models.CharField(max_length=30, verbose_name=trans("Title"))
title = models.CharField(max_length=30, verbose_name=_("Title"))
description = models.TextField(
blank=True, null=True, max_length=255, verbose_name=trans("Description")
blank=True, null=True, max_length=255, verbose_name=_("Description")
)
company_id = models.ForeignKey(
Company,