diff --git a/base/backends.py b/base/backends.py
index 96367a2e6..f87fd3b7a 100644
--- a/base/backends.py
+++ b/base/backends.py
@@ -76,13 +76,15 @@ class DefaultHorillaMailBackend(EmailBackend):
             display_email_name = (
                 f"{configuration.display_name} <{configuration.from_email}>"
             )
+            user_id = ""
             if request:
                 if (
                     configuration.use_dynamic_display_name
                     and request.user.is_authenticated
                 ):
                     display_email_name = f"{request.user.employee_get.get_full_name()} <{request.user.employee_get.get_email()}>"
-                cache.set(f"dynamic_display_name{request.user.pk}", display_email_name)
+                    user_id = request.user.pk
+                cache.set(f"dynamic_display_name{user_id}", display_email_name)
                 if request.user.is_authenticated:
                     reply_to = [
                         f"{request.user.employee_get.get_full_name()} <{request.user.employee_get.get_email()}>",
@@ -237,9 +239,12 @@ def new_init(
     """
     request = getattr(_thread_locals, "request", None)
     DefaultHorillaMailBackend()
-    from_email = cache.get(f"dynamic_display_name{request.user.pk}")
-    if request.user.is_authenticated:
-        reply_to = cache.get(f"reply_to{request.user.pk}") if not reply_to else reply_to
+    user_id = ""
+    if request and request.user:
+        user_id = request.user.pk
+        if request.user.is_authenticated:
+            reply_to = cache.get(f"reply_to{user_id}") if not reply_to else reply_to
+    from_email = cache.get(f"dynamic_display_name{user_id}")
 
     message_init(
         self,