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[FIX] HELPDESK:Different icon for different file extensions(#314), All ticket tab view permission

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Horilla
2024-09-04 16:35:06 +05:30
parent 864c5b8807
commit 2542162cb0
4 changed files with 128 additions and 83 deletions
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111
helpdesk/templates/helpdesk/ticket/forms/add_tag.html
View File

@@ -166,19 +166,28 @@
{% for attachment in comment.comment_attachment.all %}
<div class="oh-helpdesk_attached-items">
<div class="oh-helpdesk_attached--content">
<a href="{{attachment.file.url}}" target="_blank" >
<div class="oh-helpdesk__icon">
<span class="oh-file-icon {% if attachment.format == 'file' %} oh-file-icon--pdf
{% elif attachment.format == 'image' %} oh-file-icon--image
{% elif attachment.format == 'audio' %} oh-file-icon--audio
{% endif %}"
></span>
</div>
</a>
</div>
<a href="{{attachment.file.url}}" target="_blank" >
<span class="oh-helpdesk__filename" >{{attachment}}</span>
</a>
{% with extension=attachment.file.name|lower|slice:"-4:" %}
<li class="oh-helpdesk__document">
<a href="{{ attachment.file.url }}" target="_blank">
<div class="oh-helpdesk__icon">
<span class="oh-file-icon
{% if extension == '.pdf' %} oh-file-icon--pdf
{% elif extension in '.jpg .jpeg .png .gif .svg' %} oh-file-icon--image
{% elif extension in '.mp3 .wav .ogg' %} oh-file-icon--audio
{% elif extension in '.doc .docx' %} oh-file-icon--word
{% elif extension in '.xls .xlsx' %} oh-file-icon--excel
{% elif extension in '.ppt .pptx' %} oh-file-icon--powerpoint
{% elif extension in '.html' %} oh-file-icon--html
{% else %} oh-file-icon--default
{% endif %}">
</span>
</div>
</a>
<a href="{{ attachment.file.url }}" target="_blank">
<span class="oh-helpdesk__filename">{{ attachment }}</span>
</a>
</li>
{% endwith %}
<button class="oh-user-panel__remove">
<ion-icon name="close-outline" role="img" class="md hydrated"
aria-label="close outline"></ion-icon>
@@ -213,22 +222,28 @@
<p>{{comment.comment}}</p>
{% if comment.comment_attachment.all %}
{% for attachment in comment.comment_attachment.all %}
<li class="oh-helpdesk__document">
<a href="{{attachment.file.url}}" target="_blank" >
<div class="oh-helpdesk__icon">
<span class="oh-file-icon {% if attachment.format == 'file' %} oh-file-icon--pdf
{% elif attachment.format == 'image' %} oh-file-icon--image
{% elif attachment.format == 'audio' %} oh-file-icon--audio
{% endif %}"
></span>
</div>
</a>
<a href="{{attachment.file.url}}" target="_blank" >
<span class="oh-helpdesk__filename"
>{{attachment}}</span
>
</a>
</li>
{% with extension=attachment.file.name|lower|slice:"-4:" %}
<li class="oh-helpdesk__document">
<a href="{{ attachment.file.url }}" target="_blank">
<div class="oh-helpdesk__icon">
<span class="oh-file-icon
{% if extension == '.pdf' %} oh-file-icon--pdf
{% elif extension in '.jpg .jpeg .png .gif .svg' %} oh-file-icon--image
{% elif extension in '.mp3 .wav .ogg' %} oh-file-icon--audio
{% elif extension in '.doc .docx' %} oh-file-icon--word
{% elif extension in '.xls .xlsx' %} oh-file-icon--excel
{% elif extension in '.ppt .pptx' %} oh-file-icon--powerpoint
{% elif extension in '.html' %} oh-file-icon--html
{% else %} oh-file-icon--default
{% endif %}">
</span>
</div>
</a>
<a href="{{ attachment.file.url }}" target="_blank">
<span class="oh-helpdesk__filename">{{ attachment }}</span>
</a>
</li>
{% endwith %}
{% endfor %}
{% endif %}
</div>
@@ -403,22 +418,28 @@
<ul class="oh-helpdesk__documents">
{% if attachments %}
{% for attachment in attachments %}
<li class="oh-helpdesk__document">
<a href="{{attachment.file.url}}" target="_blank" >
<div class="oh-helpdesk__icon">
<span class="oh-file-icon {% if attachment.format == 'file' %} oh-file-icon--pdf
{% elif attachment.format == 'image' %} oh-file-icon--image
{% elif attachment.format == 'audio' %} oh-file-icon--audio
{% endif %}"
></span>
</div>
</a>
<a href="{{attachment.file.url}}" target="_blank" >
<span class="oh-helpdesk__filename"
>{{attachment}}</span
>
</a>
</li>
{% with extension=attachment.file.name|lower|slice:"-4:" %}
<li class="oh-helpdesk__document">
<a href="{{ attachment.file.url }}" target="_blank">
<div class="oh-helpdesk__icon">
<span class="oh-file-icon
{% if extension == '.pdf' %} oh-file-icon--pdf
{% elif extension in '.jpg .jpeg .png .gif .svg' %} oh-file-icon--image
{% elif extension in '.mp3 .wav .ogg' %} oh-file-icon--audio
{% elif extension in '.doc .docx' %} oh-file-icon--word
{% elif extension in '.xls .xlsx' %} oh-file-icon--excel
{% elif extension in '.ppt .pptx' %} oh-file-icon--powerpoint
{% elif extension in '.html' %} oh-file-icon--html
{% else %} oh-file-icon--default
{% endif %}">
</span>
</div>
</a>
<a href="{{ attachment.file.url }}" target="_blank">
<span class="oh-helpdesk__filename">{{ attachment }}</span>
</a>
</li>
{% endwith %}
{% endfor %}
{% endif %}

96
helpdesk/templates/helpdesk/ticket/ticket_detail.html
View File

@@ -103,15 +103,28 @@
{% for attachment in item.comment.comment_attachment.all %}
<div class="oh-helpdesk_attached-items">
<div class="oh-helpdesk_attached--content">
<a href="{{attachment.file.url}}" target="_blank" >
<div class="oh-helpdesk__icon">
<span class="oh-file-icon {% if attachment.format == 'file' %} oh-file-icon--pdf
{% elif attachment.format == 'image' %} oh-file-icon--image
{% elif attachment.format == 'audio' %} oh-file-icon--audio
{% endif %}"
></span>
</div>
</a>
{% with extension=attachment.file.name|lower|slice:"-4:" %}
<li class="oh-helpdesk__document">
<a href="{{ attachment.file.url }}" target="_blank">
<div class="oh-helpdesk__icon">
<span class="oh-file-icon
{% if extension == '.pdf' %} oh-file-icon--pdf
{% elif extension in '.jpg .jpeg .png .gif .svg' %} oh-file-icon--image
{% elif extension in '.mp3 .wav .ogg' %} oh-file-icon--audio
{% elif extension in '.doc .docx' %} oh-file-icon--word
{% elif extension in '.xls .xlsx' %} oh-file-icon--excel
{% elif extension in '.ppt .pptx' %} oh-file-icon--powerpoint
{% elif extension in '.html' %} oh-file-icon--html
{% else %} oh-file-icon--default
{% endif %}">
</span>
</div>
</a>
<a href="{{ attachment.file.url }}" target="_blank">
<span class="oh-helpdesk__filename">{{ attachment }}</span>
</a>
</li>
{% endwith %}
</div>
<a href="{{attachment.file.url}}" target="_blank" >
<span class="oh-helpdesk__filename" >{{attachment}}</span>
@@ -169,22 +182,28 @@
</div>
{% if item.comment.comment_attachment.all %}
{% for attachment in item.comment.comment_attachment.all %}
<li class="oh-helpdesk__document">
<a href="{{attachment.file.url}}" target="_blank" >
<div class="oh-helpdesk__icon">
<span class="oh-file-icon {% if attachment.format == 'file' %} oh-file-icon--pdf
{% elif attachment.format == 'image' %} oh-file-icon--image
{% elif attachment.format == 'audio' %} oh-file-icon--audio
{% endif %}"
></span>
</div>
</a>
<a href="{{attachment.file.url}}" target="_blank" >
<span class="oh-helpdesk__filename"
>{{attachment}}</span
>
</a>
</li>
{% with extension=attachment.file.name|lower|slice:"-4:" %}
<li class="oh-helpdesk__document">
<a href="{{ attachment.file.url }}" target="_blank">
<div class="oh-helpdesk__icon">
<span class="oh-file-icon
{% if extension == '.pdf' %} oh-file-icon--pdf
{% elif extension in '.jpg .jpeg .png .gif .svg' %} oh-file-icon--image
{% elif extension in '.mp3 .wav .ogg' %} oh-file-icon--audio
{% elif extension in '.doc .docx' %} oh-file-icon--word
{% elif extension in '.xls .xlsx' %} oh-file-icon--excel
{% elif extension in '.ppt .pptx' %} oh-file-icon--powerpoint
{% elif extension in '.html' %} oh-file-icon--html
{% else %} oh-file-icon--default
{% endif %}">
</span>
</div>
</a>
<a href="{{ attachment.file.url }}" target="_blank">
<span class="oh-helpdesk__filename">{{ attachment }}</span>
</a>
</li>
{% endwith %}
{% endfor %}
{% endif %}
</div>
@@ -391,25 +410,30 @@
<ul class="oh-helpdesk__documents">
{% if attachments %}
{% for attachment in attachments %}
{% with extension=attachment.file.name|lower|slice:"-4:" %}
<li class="oh-helpdesk__document">
<a href="{{attachment.file.url}}" target="_blank" >
<a href="{{ attachment.file.url }}" target="_blank">
<div class="oh-helpdesk__icon">
<span class="oh-file-icon {% if attachment.format == 'file' %} oh-file-icon--pdf
{% elif attachment.format == 'image' %} oh-file-icon--image
{% elif attachment.format == 'audio' %} oh-file-icon--audio
{% endif %}"
></span>
<span class="oh-file-icon
{% if extension == '.pdf' %} oh-file-icon--pdf
{% elif extension in '.jpg .jpeg .png .gif .svg' %} oh-file-icon--image
{% elif extension in '.mp3 .wav .ogg' %} oh-file-icon--audio
{% elif extension in '.doc .docx' %} oh-file-icon--word
{% elif extension in '.xls .xlsx' %} oh-file-icon--excel
{% elif extension in '.ppt .pptx' %} oh-file-icon--powerpoint
{% elif extension in '.html' %} oh-file-icon--html
{% else %} oh-file-icon--default
{% endif %}">
</span>
</div>
</a>
<a href="{{attachment.file.url}}" target="_blank" >
<span class="oh-helpdesk__filename"
>{{attachment}}</span
>
<a href="{{ attachment.file.url }}" target="_blank">
<span class="oh-helpdesk__filename">{{ attachment }}</span>
</a>
</li>
{% endwith %}
{% endfor %}
{% endif %}
</ul>
</div>
</div>

2
helpdesk/templates/helpdesk/ticket/ticket_view.html
View File

@@ -133,7 +133,7 @@
<li class="oh-tabs__tab" data-target="#tab_2">
{% trans "Suggested Tickets" %}
</li>
{% if request.user|is_reportingmanager %}
{% if request.user|is_reportingmanager or perms.helpdesk.view_ticket %}
<li class="oh-tabs__tab" data-target="#tab_3">
{% trans "All Tickets" %}
</li>