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[FIX] HELPDESK: Ticket comment, change status permission updated

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Horilla
2024-12-04 15:21:38 +05:30
parent d2476619c9
commit 109d2f055d
3 changed files with 6 additions and 3 deletions
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2
helpdesk/templates/helpdesk/ticket/ticket_detail.html
View File

@@ -340,7 +340,7 @@
</div>
</div>
<!-- start of comment box. -->
{% if perms.helpdesk.add_comment or request.user.employee_get == ticket.employee_id %}
{% if perms.helpdesk.add_comment or request.user.employee_get == ticket.employee_id or request.user.employee_get in ticket.assigned_to.all %}
<div class="oh-helpdesk__chatbox">
<form name="comment-form" action="{% url 'comment-create' ticket.id %}" method="POST" enctype="multipart/form-data" class="oh-chat oh-chat__input-wrapper">
{% csrf_token %}

5
helpdesk/templates/helpdesk/ticket/ticket_list.html
View File

@@ -367,7 +367,10 @@
<div class="oh-sticky-table__tbody">
{% for ticket in allocated_tickets %}
<div class="oh-sticky-table__tr"
{% if request.user.employee_get in ticket.assigned_to.all or perms.helpdesk.view_ticket or request.user.employee_get|is_department_manager:ticket %}
{% if request.user.employee_get in ticket.assigned_to.all %}
style = "background-color: lightgreen;"
onclick="window.location.href = `{% url 'ticket-detail' ticket.id %}`"
{% elif perms.helpdesk.view_ticket or request.user.employee_get|is_department_manager:ticket %}
onclick="window.location.href = `{% url 'ticket-detail' ticket.id %}`"
{% else %}
hx-get = "{% url 'ticket-individual-view' ticket.id %}"

2
helpdesk/views.py
View File

@@ -591,7 +591,7 @@ def ticket_archive(request, ticket_id):
@login_required
@ticket_owner_can_enter(perm="helpdesk.change_ticket", model=Ticket)
# @ticket_owner_can_enter(perm="helpdesk.change_ticket", model=Ticket)
def change_ticket_status(request, ticket_id):
"""
This function is responsible for changing the Ticket status.